We don't have any warranty policy at the moment. Please check our products for defects when you receive the package. If there are defects, we will help you as soon as possible.
When using our products, if you made some damages due to the improper use of the product, we do NOT assume the responsibility of refund and send replacement. The damages caused by INCORRECT use is as follows:
1. Use our products in extreme weather, such as windy weather, rainstorm weather, etc.
2. Building our products incorrectly, such as setting up tents or using stoves on sloping ground, etc.
3. Product damage caused by customer's own fault or even mistake, such as rolling up the stovepipe in a wrong way, use non-standard products to match our products, etc.
4. Damage caused by incorrect product installation, such as install the stovepipe inside the damper, not separat the tent stove jack cover from the stovepipe.
6. They were damaged artificially. For example disassembly, repair, etc.
Please learn more skills before using our products, so as to use them correctly and ensure that they have a longer service life.
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