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Please don't send your questions to our different service mailboxes at the same time. If you repeatedly send emails, we will filter and archive these emails according to our email reply rules, which will delay your email reply. Please don't worry, you only need to send One email and we'll help you as possible as we can.

General Question Please Contact: [email protected]

Support Email: [email protected]

Cooperation Email: [email protected]

Contact Hours: Monday - Friday, 9 Hours/Day. 

Pomoly Fan Club
Anyone can join the group. If you have not purchased our products, you can ask for help and recommendations here. If you have any questions about our products or services, you can ask questions in the group. If you like our brand, you can join this group to support us. Welcome to join this group.
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https://www.facebook.com/groups/695851287711269

Pomoly Member Group
People who have purchased our products can join the group. When you join the group, please provide your order number for purchasing products on our website. After we review it, you can enter the group. You can get our services and help from our big family in the group. In addition, our new products will be exposed first in the group.
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https://www.facebook.com/groups/399534698163416

Hot Tent Camping, Bushcraft, Cooking & Survival
Anyone can join this group. This is a public hot tent interest group. This group welcomes everyone to share any posts related to hot tents, such as camping plans, product recommendations, experience tips, DIY products, etc. Please do not post ads, please do not post posts that are not related to the hot tent.
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https://www.facebook.com/groups/hottent